Frequently Asked Questions

Upon placing your order, we require a standard 5-7 Business Day processing period to ensure the timely preparation of your freshly made treats. However, if you require expedited service, please connect with us to prioritize your request. We take pride in the quality of our treats and go to great lengths to ensure they are prepared to perfection. Our team meticulously packages your order with extra care to ensure safe delivery. Once your treats are ready, we will ship them out as soon as possible. It's important to note that shipping times vary depending on your location and the shipping method selected. We offer a variety of shipping options that cater to your specific needs, including express shipping for those requiring their treats urgently. Thank you for choosing us for your FurBaby needs!

If your pet doesn't enjoy our treats, we offer a hassle-free return policy. You can return the product for an exchange of equal value. Please note that previous transactions are kept to eliminate dishonest use of the return policy.

Absolutely! We specialize in unique, personalized treats for every occasion. Please share any allergies your pet has and preferred ingredients when placing your order.

We accept various payment methods including credit cards, PayPal, Afterpay, and POS. You can choose your preferred payment option at checkout.

Yes, we offer a range of treats that are suitable for pets with allergies. Please check the ingredients list on each product page or contact us for more information on specific dietary needs.

We offer a variety of shipping options to cater to your needs, including standard and express shipping. You can select your preferred shipping method at checkout. For more details, please visit our Shipping Information page.