Terms & Conditions

1. General Information

This website is operated by FurBaby Cookie Co. Throughout the site, the terms “we”, “us” and “our” refer to FurBaby Cookie Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

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2. Use of Website

You agree not to use the website for any unlawful purpose or in a way that may harm, disrupt, or impair the functionality of the site or its content.

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3. Product Information

All products are described as accurately as possible. However, we do not guarantee that product descriptions or other content are error-free. If a product offered by FurBaby Cookie Co is not as described, your sole remedy is to return it in accordance with our Refund & Return Policy.

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4. Pricing and Availability

Prices are subject to change without notice. We reserve the right to modify or discontinue products or services at any time without liability.

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5. Orders and Payments

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information.

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6. Returns and Refunds

Please refer to our Refund & Return Policy for details on returns, exchanges, and refunds.

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7. Intellectual Property

All content on this site—including text, graphics, logos, images, and software—is the property of FurBaby Cookie Co and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or exploit any content without our express written permission.

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8. Limitation of Liability

FurBaby Cookie Co shall not be liable for any damages arising from the use of, or inability to use, the website or products purchased from us.

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9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party sites and do not endorse them.

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10. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

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11. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates to our website. It is your responsibility to check periodically for changes.

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12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Queensland, Australia.

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13. Protection Against Imitation and Copycats

FurBaby Cookie Co takes pride in the originality and quality of our products, branding, and content. All product designs, recipes, packaging, logos, and marketing materials are the intellectual property of FurBaby Cookie Co and are protected under applicable copyright, trademark, and trade dress laws.

You agree not to:

• Copy, reproduce, or imitate our products, branding, or website content.

• Use our name, logo, or likeness in a way that may cause confusion or imply affiliation.

• Resell our products under a different brand or label without written permission.

We actively monitor for infringement and reserve the right to take legal action against individuals or businesses who violate these protections.

If you suspect imitation or misuse of our brand, please contact us at [sales@furbabycookieco.com.au].

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14. Herbal Use & Wellness Disclaimer

FurBaby Cookie Co uses natural and herbal ingredients in some of our treats and powders. These ingredients are selected for their quality and potential benefits, but we do not claim to offer veterinary, medical, or herbalist advice.

Please Note:

• We are not licensed veterinarians, herbalists, or pet nutritionists.

• Our products are not intended to diagnose, treat, cure, or prevent any disease or condition.

• Any wellness-related information provided is for general educational purposes only and should not be considered professional advice.

• Always consult your veterinarian or qualified pet health professional before introducing new ingredients—especially herbal ones—into your pet’s diet.

By purchasing and using our products, you acknowledge and accept this disclaimer.